Excellent customer service. Highly recommended this place. Never had a problem.
Lance and Barbara are wonderful. If I ever need to use storage again, I will definitely go to Security Plus Self Storage. And, I recommend them to family and friends
Location is great
If you value your belongings, go elsewhere. We had a death in the family and did not know when the storage locker was due. We called and were 2 days past due. We tried to pay for what we owed and empty the decease members locker. Barbara was nothing but a mean uncompassionate person. Demanding a death certificate, saying we should have one the day he died, telling us we needed to go to probate court all while we have the key to the locker and the money to pay for the few days he was past due, due to whom being dead for almost 2 weeks now. She gave nothing but push back. Her husband Lance was a bit more sympathetic but also still did not allow us to clean out the locker. Here we are a month later and they still won't allow us to clean out the locker and are racking up fees. All because the coroner and doctor have not issued us the death certificate yet. So we have the key, money AND are on the contract as an authorized person to access the locker. Hopefully no one dies in your family while having a locker here because you will not get your loved ones belongings back.
You guys have been great! Incredible customer service and VERY affordable prices! I always recommend Security Plus Self Storage to my friends!
Securityplus Self Storage is a US Storage based in Virginia Beach, Virginia. Securityplus Self Storage is located at 3213 Holland Road, Virginia Beach, VA 23453, USA.
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