I just want to share a story with you. You may know I was moved to a rehab facility last Friday. Not sure how long I'll be here. My appetite has been really bad because everything tastes bad to me! Between my sister Michelle Brown and friends Denise Watkins and LuAnn Cengia Reed they have brought me all kinds of things to tempt my appetite. Some worked and some didn't. One thing I crave and can eat are apples! Any kind will do. My second day here I asked for one but they didn't keep those here. Not a lot of requests for them. So later on that evening one of the lpns came in and brought me an apple! One of her coworkers had it in her lunch bag and she asked if she could give it to me! She was off the next day but when she came in the next she brought me an apple! This morning I wake up and there on my nightstand is another shiny cold red apple! I asked where it came from and was told one of the aides brought it for me! I'm not even sure up til now which one. If that wasn't enough to wake up to the lady from housecleaning came and gave me a hug and kiss on my head
My 85 yr old mother fell and ended up in rehab for almost 5 weeks. In the beginning when she was totally dependent on help, this place was barely acceptable. As she was able to take care of her own needs, the place was good, not great. It is new and we found it very clean. The therapy staff was great. The rest of the staff was nice enough but I found them to be clueless. They made an appt for my mother to see an orthopedic doctor only the guy does hands not hips. My mom ended up with a DVT and no one noticed until we pointed it out. The family was very involved but it was a struggle to get information and answers. My mom also has mild dementia, no short term memory, and there was no consideration or adjustment in care for her. I give this facility a 2 rating.
My mom has been at Princess Anne for a year and a half. Their cleanliness is top notch, in the facility and individual rooms by their excellent housekeeping staff, and in the way the CNAs care for the individual residents and patients. Transition to this type of facility is hard enough on family so it's comforting to know that the rehab and nursing staff, the administrator, housekeepers, food service staff as well as the receptionist all listen to you and take the necessary steps to ensure needs and concerns are addressed, and your loved ones are in good hands. I am grateful.
Great customer service. Beautiful facility. Staff usually prompt with care.
This is the worst place in the world!! Nursing understaffed as well as unprofessional and incompetent. The CNA's were more qualified than the registered nurses. A nurse actually told my father that the night nurses did not like him in front of me. There was also an evening that there were no nurses on his floor. When I inquired where the nurses were I was told there were none and a few had quit earlier that week. I have a four page documented issues and will be contacting authorities with the problems this facility has.
Princess Anne Health Rehabilitation Center is a US Physiotherapist based in Virginia Beach, Virginia. Princess Anne Health Rehabilitation Center is located at 1948 Landstown Centre Way, Virginia Beach, VA 23456, USA.
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