Basically hung up on me then did some name calling via email while wishing my family a horrible trip. Bizarre.
Thank you for taking care of me and my family!
AVOID!!
Funny that I wrote this before reading her other reviews. Wish I had because I would not have waisted my time. All those people can’t be wrong. Bottom line
Displayed poor attitude toward DoD/military related travel. Was not willing to go out of her way to explore travel options. I just walked out. . . Waisted time.
‘FORETOLD IS FOREWARNED’
I DO NOT TRUST THIS TRAVEL AGENT and would NEVER use them again. The single worst travel booking experience in my 25 years of traveling. The owner, Jennifer Ellsworth, did not return at least 8 phone calls, did not reply to numerous emails, the initial booking was incomplete ....not a great way to run a business. WORST OF ALL I paid $774 more than others with the exact same travel arrangements. When I asked her to see if she could find a way to match the other itineraries she said "No" When I expressed a desire to cancel my reservation (still within the first 24 hours) she informed me that I would forfeit all moneys except the airfare. I am told this is a business practice of Travel Pros not the wholesaler. Don't use this company.....nothing but problems and the problems start with the owner.
Jennifer Ellsworth and her staff are worth there weight in gold!
Travel Pros Llc is a US Travel Agency based in Virginia Beach, Virginia. Travel Pros Llc is located at 628 Hilltop West Shopping Center, Virginia Beach, VA 23451, USA.
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