The staff is extremely reliable, knowledgeable, and polite. I definitely plan to go to them with any bike questions or concerns in the future.
We went in to buy one bike and ended up buying two :) Mike was awesome! He helped us with everything we needed for the bikes and made sure the seats and handle bars were set up just right for us. Great Customer Service. If we ever need another bike, we will be coming back to Bike Beat because of this great experience.
I bought my first bike there 3 years ago and had a very good experience. So, I came back and bought 2 more for my kids. I don't review often, but these people deserve 5 stars. My daughter's bike was wrecked by her little brother 3 minutes after we got it home, rendering it unusable. It needed a new front sprocket. I took it back to the shop that night and they ordered a sprocket for us and had it shipped overnight, getting her back on the road the next day. Everyone at Bike Beat was super helpful and truly cared that my daughter got her new bike back ASAP! They cared about my daughter which is a huge deal for me. It all boils down to character and these people have it. Buy your bike here.
Last year in May I came to Bike Beat with a bike I had bought at Walmart. The staff at Walmart refused to put my bike together for me after purchase so after some research I contacted Bike Beat and they were able to quickly put my bike together within a week for a great price. Ever since then my bike has been running smoothly and I am extremely satisfied with the work they did. I ride my bike to work every day and for leisure as well!
In July of last year I actually had a problem with my tire due to riding over something sharp I believe. I was in the area of Bike Beat and I dragged my bike over there and explained the problem. I don't exactly remember what the employee I talked to told me, but he was able to quickly identify and fix the problem and get my bike good as new.
Bought an Electra Townie 7D EQ this morning. This was my 4th bike purchase from Bikebeat and once again I was highly pleased with the professionalism of the staff. If you are looking for a new bike or need repairs to one, this is the place in Virginia Beach to go. They have NEVER disappointed me whether I am buying a bike, getting an accessory installed, or having a flat fixed.
Paul is amazing fixed my bike like new very friendly who definitely recommend this store whose looking for excellent service
Bikebeat is a US Bicycle Store based in Virginia Beach, Virginia. Bikebeat is located at 1624 Laskin Rd, Virginia Beach, VA 23451, USA.
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