Had a quick last minute request (close to the stores closing time) for petals and the lady there was very nice and completely okay with it. Petals were fresh and nice
Went in to get a late arrangement with a very quick deadline. Had to get 12 light peach roses for parents anniversary and they worked with me to get it set up. They even promissed a way to get the flowers if it went past the deadline so they were there when my mom got home. I received a beautiful arrangement with a nice bow in my deadline. That is the only flower shop that I know can produce something so beautiful in such short notice.
I bought flowers Feb 16, to be sent to my mother's work. I paid 55 plus delivery for flowers and first they couldn't find my order when I called that day,then my mother receives a baby bouquet that cost 39 cause I almost bought that one. I'm upset, it's false advertising and very disappointing
Stopped by on Valentine's Day to get a bouquet for my fiance. The lovely ladies hooked me up with the perfect one for her and helped me stay within my budget. Highly recommended!!
Will never never never use them again. Ordered and arrangement for our boss for her birthday, the picture from the website looked nice size and pretty and what we received was very small and they had to change out some of the flower because they didn't have what the arrangement came with, really a florist doesn't have the flowers. Anyway called the store on Thursday to complain, I was told the manager was not in and they would call us back. No call back. I called back myself on Monday and was told oh yes I have your message, the manager is here so I will show it to her. Got a callback from the person who made our arrangement and she was not happy that we didn't like it. She said we got exactly what we ordered, not really. Finally she asked what they could do to make this right, I asked what their policy is, she said to send a new arrangement. I told her I did not want the same one. She asked what I wanted, I told her tulips, she said fine but I had to return the original arrangement, are you kidding me. When the flower arrive, it was a small bunch of flowers in a clear glass vase with dirty water. I told the driver it was supposed to be tulips, she said I don't know I'm just the delivery driver. She called the store and was told the manager said no on the tulips, she put me on the phone with the store and I was told for 40.00 they would only send 4 tulips so they put together something else, I told her the FTD website, we used to place our original order, shows tulips arrangement with at least 15 tulips for the 40.00, she said well you don't understand how this works, they don't take into consideration our labor and cost, are you kidding me, where is the customer service and making things right. I told her find we would never use them again. If you don't want to be ripped off, do not order from this florist. I feel they could have done so much more to make us happy and to take the original arrangement back, that is crazy. Very Very Very disappointed. I wouldn't have given any stars but the site won't post unless you give at least 1.
The pictures show what I bought and what she got very sad
Country Flowers Gifts is a US Florist based in Virginia Beach, Virginia. Country Flowers Gifts is located at 1169 Nimmo Pkwy, Virginia Beach, VA 23456, USA.
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