Walked right up to lumber section and was helped out right away. Employee cut several times the wood we needed. Then walked back in to Depot and was helped out quickly to correct our measurements. Very friendly and helpful. Will go back to Home Depot on Virginia Beach Blvd
Highly impressed with our recent experience at this Home Depot. We walked in to buy a refrigerator right as the store was closing (we thought they were open for another hour). The lights were shutting off and everyone was leaving after working all Black Friday day. Nianza in the appliance department stayed 20 minutes after closing to help us get our refrigerator purchased. Thank YOU!!
Quick visit, problem-solving, great customer service experience! Paula in Kitchen Design was great to work with, helping me find and purchase everything I needed.
Everyone was friendly, and I was offered help to get my large, mower purchase into my car. I wish I’d said no, because the help shoved the mower into my car, and in the process broke the screws on my seats. I have rugged, all-weather, floor mat type interior throughout my vehicle, and they are also screwed onto the back of the seats — Subaru make). The worker said “it’s just the floor mats” that were getting pushed askew by the mower, but I knew better. I asked him to pull the mower back again so I could correct the seats, and he again said it should just be the mats, and left me at my car at the storefront. I feel like it’s too small a thing to go have fixed, but I’m still irritated. Don’t offer to help if you’re going to be so careless with my things. If it was too heavy, then have someone else help. I was capable of getting it myself but thought help was a good idea just to be safe. I wish I’d just declined the help.
Staff seem to be under the impression that they are doing you a favour helping you (where they can be bothered) and as such have no requirement at all to provide guidance even in the simplest things. Also no excuse for poor manners.
The Home Depot is a US Hardware Store based in Virginia Beach, Virginia. The Home Depot is located at 3352 Virginia Beach Blvd, Virginia Beach, VA 23452, USA.
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