9. I had already moved over 50% of stuff previous weekend, all kitchen bathrooms, lamps, cords cloths any small stuff.Just pick up furniture here & set down there, not complicated.
WOULD NOT RECOMMEND... unless you're having them move old furniture to a dumpster!
I had a scheduled move today, as it got closer to the time Precision was supposed to meet me I decided to call to give them my cellphone number so they could reach me if I got lost. Gary at this point tells me that they don't have a leased truck for my move, he pretended to be remorseful and said they could get me moved tomorrow. Well that wasn't the agreement the move was today. I am very dissatisfied with the lack of customer service, I cant imagine what the move would have been like. I called another company and they are Watson moving company, the bent over backwards to assist me. I would never recommend Precision Movers to any one.
6. Would not move a piano that was included in the estimate (I had to hire a piano mover later in the week for additional charge)
DON'T USE.....I'VE USED THIS COMPANY A FEW YEARS AGO AND DECIDED TO TRY THEM AGAIN SERVICE THIS TIME WAS AWFUL THEY WERE LATE,SOME OF MY FURNITURE GOT SCRATCH, THEY TRIED TO CHARGE ME FEE'S I WAS NOT AWARE OF, AND TO TOP IT OFF ONE OF THE GUYS KEPT COMPLAINING.MOST OF MY BOXES WERE GONE AND MINIMAL FURNITURE IN MY HOME AND MOVE STILL COST MORE THAN EXPECTED THINK THEY TOOL THERE TIME ON PURPOSE. DONT USE THIS COMPANY!!
12. Spent the following day moving the rest of what I could get into a pickup, TV’s, dresser drawers etc, myself.
14. Dealt with Gary for over a month just to see if he would follow through with promises of “good faith” refund of the minimum of a 2 hour refund of overcharge estimate, that was a dragging of the feet for higher charge…never happened, gave him four (documented) opportunities to show any integrity at all, in which he flat out lied about the check is “in the mail”. I think it is kind to say with the integrity of this “company”, I have a hard time understanding how they have a license at all?
3. Original estimate 4 hours, allow 5. Swindled out of 2 extra hours.
7. One employee was very intimidating, from comments made (very clear that he was new from New York and did not like his job. (I was “over a barrel” to move and would take what I could get). Said they did not move TV’s for insurance purposes? (Most people have TV’s)
8. I made the mistake of singing off on damage, just to get them the hell out of my house and off the clock. It was getting late, I needed to get beds and basic necessities together and a shower. (In bed at 3AM!)
Only positive: At least, they worked the whole time they were "on clock".
Thank you for making my move experience a lot easier.
4. Movers were incompetent as far as ability and efficiency.
Movers seriously need training. Also, why were they sent with no padding/ plastic wrap/ straps??!
10. Spent 80% of move time myself,
From my experience with this "company", I am totally perplexed how this company has any favorable reviews ,
13. Hired piano moved on a Tuesday.
11. I (we) Worked very hard to ensure a smooth move that had time constraints and to eliminate pretty much of everything that did happen!
Please be WARNED! Keep looking…Run don’t walk. Total nightmare of a move. I am confident that the “highlights” of this review below (a full explanation of the nightmare move would be endless) is not an isolated incident or just a bad day. From dealing with “Gary” for over a month for an alleged “good faith” 2 hour refund, I am very confident to report that the business model of this company lacks ethics, values and competence. I actually do not need the refund, I’m ok…I hope to warn others to do research of actual customers. My fear is someone that really cant afford to be taken advantage of, will fall into this deceitful situation.
1. 2hours late (I was waiting an hour early, scheduled at 9, showed up at 11) Called to find out where they were, Gary says “HR” issues.
They broke or scratched every single piece of furniture I have.
They showed up 2 hours late.
2. Overcharged 2 extra hours and moved approx. 50% less than original estimated.
I was happy that they could get me in on such short notice and with a special price!.... I was in a time crunch, but I wish I had read the reviews first =(
5. Beat the hell out of my furniture, old house walls as well as the walls in my brand new house.
Precision Moving Services is a US Moving Company based in Virginia Beach, Virginia. Precision Moving Services is located at 5223 Cleveland St, Virginia Beach, VA 23462, USA.
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