Long story short, I paid a bill at 10pm for $480 because it took them six hours to move everything over several trips. Plus nothing got assembled at the new place (which, according to my quote, it was supposed to). I have two kids under two and my husband and I were assembling their cribs at 11pm while they wailed amongst the boxes. This wasn't due to our poor planning, we wanted to pay a company to do something we could do ourselves because we have two young kids. The move could not have been more of a disaster and it was all thanks to Priority.
I think Priority owes me AT LEAST the overage charges of $240 since its not my fault they didn't bring a large enough truck for a two bedroom move. But, of course, they refuse to return any of my messages. In fact, when I submitted a poor review of them on thumbtack, the owner threw in our faces that we tipped the movers! Of course we tipped the movers, we felt bad for them having to work through the evening due to the owner's incompetence. Incredibly unprofessional company. Don't hire them.
Worst experience ever. I had moved all of my stuff except the large stuff like the beds, tables and tv. So I decided to hire them they took 4 1/2 hrs to do a 2 hr job. They had nothing to move at all. They sent me an old man who struggled and I even just noticed and took pics that they scratched up my son's bed on the wall and didn't even notify me. Don't waste your time will be calling management tomorrow. They charge $95 a hr that's why they drag it out.
Very courteous and professional. Quote given was exactly what I paid. They sent 3 guys instead of the two which made it even better! They were so fast and I had a lot of stuff that needed to come out of one apartment and go up a steep flight of stairs! They were excellent! Randall, Cord, and Ross, you guys are the best! I would definitely recommend and use them again!
Very surprised and sorry to hear some of the other comments. I've used this company twice and both experiences were pleasant. They were much cheaper than other places I had contacted and had no hidden fees. The workers were respectful, kind and very professional. I highly recommend priority movers.
I hired Priority on Thumbtack for a straightforward 2 bedroom condo move (2 men 3 hours - 1:00-4:00pm - $240). On move day they showed up incredibly late, at 4pm. Fine. Never mind we missed a full day of work waiting around. They reconciled the extreme tardiness by adding an extra guy to get the job done faster. So three guys showed up with a truck that they immediately told me was far too small for my 2 bedroom condo move ( I hired them for a two bedroom move). Therefore it would take them longer because they would have to make trips between the old place and new.
I only gave 1 star because I could not post a review without a star rating, otherwise there would be no stars. The owner of this company has awful business ethics, typically I'm an easy going person but once Roger Winston sent me a message on Thumbtack stating that they would "We will BEAT ANY RATE by a licensed and insured moving company," I took him up on that offer and sent him the quote I received from a licensed and insured company. He refused to beat the price. I simply told him that he should not falsely advertise and that he could have earned the business of several of my Commercial Real Estate clients, his response was "Who cares. We turn down at least 30 moves a week. We couldn't handle more business if we wanted it and they probably are a licensed and insured construction company. We have over 2 million dollars of moving insurance. Our reviews speak for themselves. 1bad one out of 243 isn't to bad. Thank You."
And they didn't even move everything! They just left a few random pieces of furniture at our old condo! So we had to pay even more to rent a truck the next day and finish the move by ourselves!
This was one of the worst experiences Ive ever had with a moving company -- and Im in the military and move frequently. Allow me to preface this with the fact that I hate writing a bad review. I would much rather call Priority and discuss the issues that arose during my move and the overage charges I incurred but they never answer their phone or return messages and voicemails. So here we go:
Priority Moving And Storage Inc is a US Moving Company based in Virginia Beach, Virginia. Priority Moving And Storage Inc is located at 600 Spirit Ct, Virginia Beach, VA 23462, USA.
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